Infrastructure Officer

  • Temporary
  • Walsall

Walsall Council

Infrastructure Officer in ICT
Location: Walsall Civic Centre
Salary: £15-£20 per hour (PAYE)
End/Review date: End of March 2020


  • Good technical and practical capability of any of the following technologies;
  •  SCCM, Application Deployment, Advanced Windows 10 support, group policy, Powershell for scripting, hyper-v, antivirus systems.
  • Proven ability to identify and resolve ICT problems and deliver to projects to provide an effective ICT service.
  • Able to exchange complex and sensitive specialist information orally and in writing with a range of specialist and non-specialist audiences


  • Good theoretical, practical and procedural knowledge of at least three of the following technologies (normally commensurate with a minimum of 12 months experience).
  • Desktop and user management using group policy and SCCM Desktop OS deployment and maintenance using SCCM.
  • Office 365, Teams, OneDrive and Sharepoint management and administration. Application management and deployment Powershell.
  • Good experience of working within ICT data centre infrastructure and workstation systems or similar environment.
  • Anti-Virus systems (e.g. Microsoft Windows Defender and associated technologies); Office Print Management Systems (e.g. YSoft SafeQ); Cyber-security best practice; Microsoft desktop and server operating systems; Microsoft Intune and mobile device management; cmd batch and/or vb scripting skills; Bitlocker encryption; OS and application patching; Azure VDI; Deepfreeze and associated public desktop management tools; Cyber-security best practice.

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